Comcast Xfinity Spam CallSelect the message you wish to report as spam. Call-back available YES. Consumers who are concerned that they may be the victim of a scam can visit https://internetsecurity. Scammers can manipulate caller IDs to make people believe the call is from a legitimate company (including Comcast or Xfinity). The caller — or the person who picks up when you call the number they give you — says you need to “prepay” part of your bill to qualify. Comcast provides both a robocall blocker and a call screening service that can be used to block specific numbers. Navigate phone maze to a human Press 0# each time it asks for a phone number then wait. I didn’t share the code with them and hung upanyone know anything about that number? 1 6. XFINITY/Comcast scam phone calls WHTM - abc27 News 6. XfinityDena +19 more Official Employee • 1K Messages The best course of action, in this case, would actually be to report this to our Customer Security Assurance. Unwanted Calls, Emails, and Texts Show/hide Unwanted Calls, Emails, and Texts menu items. From your Xfinity Email inbox, check the box next to the message you want to report as spam. Customer Service Customer Service Did I Get A Scam/Spam Xfini U user_a89cb1 Visitor • 1 Message Friday, August 12th, 2022 4:22 PM Closed Did I Get A Scam/Spam Xfinity Sales Call? This afternoon (08/12/22) I received a pre-recorded. This scam is not limited to phone calls. Comcast Communications Director Andy Colley warns that scammers are posing as being from the Comcast Cable Protection Plan. “The scam involves a phone. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Call center hours Mon-Sat 8am-7pm EST. • 3 Messages Monday, November 29th, 2021 7:21 AM Closed Update Router Scam I just got a call from a person claiming to be from Comcast and that my router. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. For immediate assistance, check out the Xfinity Assistant. Business Hours: 8:00am - 12:00am EST, 7 days a week Contact: 1-888-565-4329 Comcast Legal Response Center. CALL US AT: CHECK OUT THE LATEST SCAMS WE'RE SEEING. File a complaint You can file a complaint with the FTC or FCC online about specific numbers that become relentless. If you get an inquiry from someone who says they represent a company or a government agency, hang up and call the phone number on your account statement, in the phone book, or on the company's or government agency's website to. Report a spam email sent to your Comcast. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://comca. Top Phishing Scams Comcast Threat Levels Critical There are currently multiple serious security issues that may threaten Comcast Customers. Consumer Alert Scammers are posing as your TV and internet company By Kira Krown Consumer Education Specialist October 19, 2022 Image Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn't them. Some platforms will even block signups from emails at comcast. Comcast Xfinity has been warning customers about this scam call for months. They call me every day and leave a robocall message. These include complaints from consumers whose numbers are being spoofed or whose calls are being mistakenly blocked or labeled as a possible scam call by a robocall blocking app or service. But cable providers never call you to chat about lowering your bill or offering a discount. You can also call the FTC at (888) 382-1222 or the FCC at (888) CALL-FCC. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. 7K views 6 months ago XFINITY/Comcast scam phone calls Show more Show. They won't respond to complaints individually, but they will take action against the. Customers are advised to make sure all security software is up-to-date, exercise extreme caution on the Internet. There are currently multiple serious security issues that may threaten Comcast Customers. That's always going to be comcast. Department you're calling Customer Service. If you have internet only, Comcast is offering a free Xfinity Flex box. com addresses are reserved for employees of Comcast. We do take security concerns very seriously and have a dedicated team that works on them called our Customer Security Assurance team. The only catch, is they require you to pay for one year of. Both times a man left a message acting like it was urgent for us to call. Unwanted Calls, Emails, and Texts Show/hide Unwanted Calls, Had xfinity previously called Comcast cable. Thinking it was SPAM calls I ignored it until I started seeing calls from known numbers owned by family members and medical offices that are definitely not SPAM. This is a wireless cable box, which allows you to watch Netflix, Hulu, Amazon Prime Video, etc. “Officers have taken multiple reports over the last week from Xfinity customers who reported falling victim to a telephone scam,” the Department posted on Facebook. com/conversations/internet/answered-how-to-protect. xfinity phone call scam from local number. Contact: 1-888-565-4329 Comcast Legal Response Center Location: 650 Centerton Road, Moorestown, NJ 08057 Business Hours: 8:30am - 5:00pm EST, Monday - Friday Contact: 1-866-947-8572. net email addresses are reserved for customers of Comcast/Xfinity, while comcast. It seemed to return to service but I noticed a day or two later that I was getting numerous calls with no one actually on the line. Oct 12, 2021 Philadelphia, PA Comcast today announced a new Spam Blocker feature for Xfinity Voice that gives customers added control over unwanted spam, spoofing and robocalls to their home with the power to block inbound calls that are suspected spam. File a complaint You can file a complaint with the FTC or FCC online about specific numbers that become relentless. Xfinity Voice Spam Blocker Overview Identify and stop unwanted calls with our new Spam Blocker so you only talk to the people that matter. " Phone Number having no Xfinity/Comcast ID, Calling me about an issue that didn't exist, and Xfinity/Comcast calling us about a. If there is email in your Spam folder that you don't want them to filter, you can change it this way: Select the upper right Settings icon, then Email settings. You get the voice control remote, and have access to Video On Demand. XfinityNicolas +15 more Official Employee • 543 Messages Hey @user_2f2a55, thank you for reaching out and letting us know. 53K subscribers Subscribe 31 Share 3. Scammers have also started using text messaging, instant messaging, and blogs to send unsolicited commercial email. Police have received dozens of calls reporting the scam and urge anyone who. Comcast/Xfinity offering discounts? Of COURSE it's a scam! Call promises to reduce cable bill by 50%. Scam call? Received a call from 888-286-2835 claiming to be xfinity with a promotion to save money, knew my name and email and immediately asked for a 6-digit code. Unwanted Calls, Emails, and Texts Show/hide Unwanted Calls, Had xfinity previously called Comcast cable. Unwanted Calls; Unwanted Emails, Texts, and Mail; Had xfinity previously called Comcast cable. com when they should have typed comcast. st/3EqVMu7 Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Click the "Spam" button in the right-hand corner of. net if they wanted to give their correct email address. A man claiming to be a Comcast Xfinity rep called with an offer: Comcast would cut Tom Fox's bill in half on a month to month basis. They are messages from the "superior court" looking for someone who is not me. Comcast Security Alerts Top Phishing Scams Comcast Threat Levels Critical There are currently multiple serious security issues that may threaten Comcast Customers. This call is to remind you that Comcast Xfinity will be canceling the 50% discount offer, which was not applied on your. That's always going to be comcast. A while ago I posted a full breakdown of Comcast domains, but I thought it would be. " They stated, "Your modem hasn't been receiving updates. But cable providers never call you to chat about lowering your bill or offering a discount. Thinking it was SPAM calls I ignored it until I started seeing calls from known numbers owned by family members and medical offices that are definitely not SPAM. Comcast Communications Director Andy Colley warns that scammers are posing as being from the Comcast Cable Protection Plan. This scam is not limited to phone calls. Consumers who are concerned that they may be the victim of a scam can visit https://internetsecurity. Select Call Blocking. Here’s how the scam often works: You get a phone call, recorded message, or text with an offer to lower your monthly payments. LIKE OUR PAGE! FOLLOW US! 1-855-323-1515 EMAIL US CLICK HERE TO SIGN UP FOR OUR MONTHLY NEWSLETTER Copyright 2020 Scripps Media, Inc. For the latest information about protecting yourself from these and other types of fraud threats, please see here: https://forums. They call me every day and leave a robocall message. They won't respond to complaints individually, but they will take action against the most reported numbers. Spoofing and spam calls are at an all-time high, which is why we've made several tools available to Xfinity customers with voice services who may be affected; Common Phone Scams and How to Protect Yourself We also have an alerts page available with current reports and areas for customers to report additional instances to us; Alerts. We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker – Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. Please give them a call for more help. Unable to block voice-mails from spam caller. Comcast/Xfinity offering discounts? Of COURSE it's a scam! Call promises to reduce cable bill by 50%. Click the Mark as Spam icon:. MANSFIELD — Police are warning residents of a scam that seems to be targeting Comcast/Xfinity email account holders. -Dena I am an Official Xfinity Employee. The difference is, comcast. Scam call? Received a call from 888-286-2835 claiming to be xfinity with a promotion to save money, knew my name and email and immediately asked for a 6-digit code. 215-286-1700 number is a fake Comcast headquarter call. Oct 12, 2021 Philadelphia, PA Comcast today announced a new Spam Blocker feature for Xfinity Voice that gives customers added control over unwanted. Spoofing and spam calls are at an all-time high, which is why we've made several tools available to Xfinity customers with voice services who may be affected;. This is a reminder to never provide personal information to unsolicited inquiries. Report a spam email sent to your Comcast. Anyone who has been affected by this phone scam should call Comcast at 1-844-963-0185 to let them know. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots ), online fraud and other security issues. Comcast (Xfinity) voice offers a FREE spam call blocking service that works GREAT! The phone might ring once, but then is disconnected once it is identified as a spam call or telemarketer. Comcast provides both a robocall blocker and a call screening service that can be used to block specific numbers. This call is to remind you that Comcast Xfinity will be canceling the 50% discount offer, which was not. Think You Received a Phishing Scam Email? Follow the steps below so our abuse team can start an investigation: Copy the email, including headers, and paste it into a new. Greetings Xfinity, I am writing because I receive calls and voice-mails every day from a spam number. We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker – Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. To verify the legitimacy of any offers or promotions made by a caller, you can always call 1-800-Comcast. According to Robocall Insights, 3. If customers suspect a potential scam or anything suspicious, they should contact Comcast immediately to verify the legitimacy of the call. We have made changes to keep employees safe so response and call times may be longer than usual. If you think you received a spam call, I would recommend contacting our Customer Security Assurance department where you can report any concerns of. xfinity phone call scam from local number. Got a call yesterday where a very heavily accented man claimed to be calling on behalf of Comcast/Xfinity with a special 30% off discount valid for 2 years, as a result of customer dissatisfaction with the service in our local area. Xfinity Voice Features that Control Nuisance and Spam Calls Each year, the Federal Communications Commission (FCC) receives thousands of complaints related to unwanted phone calls, which we refer to as Nuisance Calls. A customer should be suspicious of anyone that. To verify the legitimacy of any offers or promotions made by a caller, you can always call 1-800-Comcast. Comcast Xfinity customers have several options for blocking calls from unwanted numbers to a landline or cell phone. Someone from 800-427-0106 called twice within an hour on 5/18/19 claiming that comcast detected a problem and wanted us to call to schedule an appointment to have a tech come to our home. Check our Internet security alerts site for news, updates, Comcast security alerts and top phishing scams. Adjust Spam Blocker settings accordingly. Multiple emails can be selected and marked as spam. Customer Service Spam call? user_eb60ef Visitor • 1 Message Monday, August 22nd, 2022 7:49 AM Closed Spam call? I got a call claiming to be Xfinity. Xfinity Voice Spam Blocker Overview Identify and stop unwanted calls with our new Spam Blocker so you only talk to the people that matter. “The scam involves a phone call from someone claiming to be from Xfinity, offering to save you 50% on your cable bill for two years. The phone rings, I answer the phone and hear a slight hiss. There are currently multiple serious security issues that may threaten Comcast Customers. com, because most of those signups are typos -- people who typed comcast. This scam is not limited to phone calls. Support Home Phone Call Types That can be Blocked with Xfinity Voice As an Xfinity Voice customer, you have several call blocking options available to you. ago I only have internet service with them. This will prevent you from getting unwanted calls and unwanted charges on your bill. I am a bot, and this action was performed automatically. Please share this threat with family and friends you feel need to be warned. I have blocked their number so my phone no longer rings but they. Consumer Alert Scammers are posing as your TV and internet company By Kira Krown Consumer Education Specialist October 19, 2022 Image Did Spectrum or another. The phone number was (904) 236-6571 This thread is archived New comments cannot be posted and votes cannot be cast 7 Related Topics Comcast Communication services S&P 500 Public company Business Finance Business, Economics, and Finance 20 comments Best AutoModerator • 2 yr. Comcast says the caller will pretend to be a Comcast agent and ask for account information or state. The only catch, is they require. Select the message you wish to report as spam. As an Xfinity Voice customer, you have several call blocking options available to you. Comcast Scam Call. Comcast Xfinity has been warning customers about this scam call for months. Scammers can manipulate caller IDs to make people believe the call is from a legitimate company (including Comcast or Xfinity). "The scam involves a phone call from someone claiming to be from Xfinity, offering to save you 50% on your cable bill for two years. You can choose the types of calls that come into your home and restrict others from being made. Comcast/Xfinity offering discounts? Of COURSE it's a scam! Call promises to reduce cable bill by 50%. Xfinity Voice Features that Control Nuisance and Spam Calls Each year, the Federal Communications Commission (FCC) receives thousands of complaints related to. There was even a $50 Visa gift card to sweeten the deal. It was a scammer, and you're not alone. Anyone who has been affected by this phone scam should call Comcast at 1-844-963-0185 to let them know. com when they should have typed comcast. providers to conduct the first call between two landline voice networks, and the first end-to-end call across three networks, using the STIR/SHAKEN protocol. I had to cancel so unfortunately you cannot request cancellation online, upgrade, service changes - yes. Ask Xfinity 24/7 support Find helpful. It seemed to return to service but I noticed a day or two later that I was getting numerous calls with no one actually on the line. More Posts Free Home and Office Evaluations. You can choose the types of calls that come into your home and restrict others from being made. You can also call the FTC at (888) 382-1222 or the FCC at (888) CALL-FCC. I just like to let people know that this morning I received a call from a person with a heavy accent claiming to be from, "Comcast. This year they raised my bill by +/- $30. As an Xfinity Voice customer, you have several call blocking options available to you. Anyone who has been affected by this phone scam should call Comcast at 1-844-963-0185 to let them know. Oct 12, 2021 Philadelphia, PA Comcast today announced a new Spam Blocker feature for Xfinity Voice that gives customers added control over unwanted spam, spoofing and robocalls to their home with the power to block inbound calls that are suspected spam. The 8 On Your Side team called the number left in the voicemail, which we do not encourage you to do. A man claiming to be a Comcast Xfinity rep called with an offer: Comcast would cut Tom Fox's bill in half on a month to month basis. com, because most of those signups are typos -- people who typed comcast. CALL US AT: CHECK OUT THE LATEST SCAMS WE'RE SEEING. “Comcast will never ask customers for password information over the. We checked directly with Comcast, and they assure us the Comcast Customer Security Assurance Department never contacts customers. Here’s how the scam often works: You get a phone call, recorded message, or text with an offer to lower your monthly payments. Scammers can manipulate caller IDs to make people believe the call is from a legitimate company (including Comcast or Xfinity). Unwanted calls – including illegal and spoofed robocalls - are the FCC's top consumer complaint and our top consumer protection priority. Some platforms will even block signups from emails at comcast. 02 billion robocalls were made in May 2020, which accounts for nearly 11 spam calls per person! Relying on the SHAKEN/STIR suite of protocols, Comcast/Xfinity rolled up its sleeves and collaborated with other major U. Details Stop unwanted nuisance calls. The email will be moved to the Spam folder and a spam report will be sent. Business Hours: 8:00am - 12:00am EST, 7 days a week Contact: 1-888-565-4329. Scammers can manipulate caller IDs to make people believe the call is from a legitimate company (including Comcast or Xfinity). This will prevent you from getting unwanted calls and unwanted charges on your bill. Unwanted calls – including illegal and spoofed robocalls - are the FCC's top consumer complaint and our top consumer protection priority. Learn more about Spam Blocker. com and comcast. Business Hours: 8:00am - 12:00am EST, 7 days a week. Any time you have been contacted by someone claiming to be from Comcast and you believe it to be a scam, we welcome you to report it to our CSA department. Control is in your hands as you choose which types of call you want to block and which to send to voicemail, helping put an end to the nuisance calls in your life. com/help/alerts for a list of recent security alerts on scams targeting Comcast. Phone number to dial 800-266-2278. Email Client Users (Windows Mail, Outlook, Thunderbird, etc. Police have received dozens of calls reporting the scam and urge. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots ), online fraud and other security issues. Contact Us Get in touch with a Comcast specialist. These callers are either overly-aggressive sales people for competing services (such as various. Comcast says the caller will pretend to be a Comcast agent and ask for account information or state your IP address is compromised. There may be a high prevalence of phishing or virus activity, or a specific. 215-286-1700 number is a fake Comcast headquarter call. Unable to block voice-mails from spam caller. Customer Service Customer Service Did I Get A Scam/Spam Xfini U user_a89cb1 Visitor • 1 Message Friday, August 12th, 2022 4:22 PM Closed Did I Get A Scam/Spam Xfinity Sales Call? This afternoon (08/12/22) I received a pre-recorded voicemail supposedly from Comcast Xifinity. ) Select the message you wish to report as spam. Oh, all we had to do after the fake update to get our discounted $40 dollars off each month was send them $249. So, if you use Comcast email and want to check this, log into Xfinity, select the upper right Account icon, then "Check email". Comcast Xfinity customers have several options for blocking calls from unwanted numbers to a landline or cell phone. I didn’t share the code with them and hung up…anyone know anything about that number? 1 6. You can contact them calling CSA directly at Toll-Free Number: 1-888-565-4329. Chat with Xfinity Get 24/7 help with any questions you have. Advertisement The call begins like this: "Hi, there. Unable to block voice-mails from spam caller Greetings Xfinity, I am writing because I receive calls and voice-mails every day from a spam number. There may be a high prevalence of phishing or virus activity, or a specific issue that is particularly widespread and/or dangerous. Comcast Security Alerts Top Phishing Scams Comcast Threat Levels Critical There are currently multiple serious security issues that may threaten Comcast Customers. When I answered it, thinking it could be a follow up, it was a recorded message that said "We are calling on behalf of the support team, in reference to the technician appointment that you have made", and then instructed me to call the number 1- (855)-226-6408. Click the Settings (wheel) icon in the upper-right corner and select Settings to see your voice preferences. Support Home Phone Xfinity Voice Spam Blocker Overview Identify and stop unwanted calls with our new Spam Blocker so you only talk to the people that matter. Comcast Xfinity has been warning customers about this scam call for months. MANSFIELD — Police are warning residents of a scam that seems to be targeting Comcast/Xfinity email account holders. These callers are either overly-aggressive sales people for competing services (such as various satellite TV firms), or are outright scammers trying to get your account number or credit card. MANSFIELD — Police are warning residents of a scam that seems to be targeting Comcast/Xfinity email account holders. Comcast has live email addresses at both comcast. Greetings Xfinity, I am writing because I receive calls and voice-mails every day from a spam number. Think You Received a Phishing Scam Email? Follow the steps below so our abuse team can start an investigation:. Just received a phone call scam where they said they were xfinity comcast and wanted to update our modem and discount our bill. So, if you use Comcast email and want to check this, log into Xfinity, select the upper right Account icon, then "Check email". carriers like AT&T and T-Mobile to authenticate calls made between their respective networks. Call picked up by a real person YES. Unable to block voice-mails from spam caller Greetings Xfinity, I am writing because I receive calls and voice-mails every day from a spam number. In addition to the rollout of Verified Caller ID feature for Xfinity Voice and Comcast Business Voice customers, Comcast worked with major U. Oct 12, 2021 Philadelphia, PA Comcast today announced a new Spam Blocker feature for Xfinity Voice that gives customers added control over unwanted spam, spoofing and robocalls to their home with the power to block inbound calls that are suspected spam.